Claims for damages are filed at Corona's City Clerk's Office and processed by Corona's Legal and Risk Department. 

The process of presenting a Government Tort Claim to the City of Corona is controlled by California Government Code sections 900 - 951. As a general rule, claims must be presented within six months of occurrence.  Once presented to the City Clerk, a claim is forwarded to Risk Management, where it is reviewed for completeness and merit. 

Be sure that you have signed and dated the claim form and provided all the information requested on the form.  Without all necessary information, the claim may be returned to you as incomplete.  Claims returned as incomplete should be promptly completed and resubmitted.  Generally a copy of estimates for repair is necessary to process the claim. There are exceptions to this requirement, but it is better to provide repair estimates where available. 

Risk Management has a duty to determine liability by researching information from the department that is responsible for the issue involved in the claim, and analyzing the claim in light of controlling law. This process typically takes up to 45 days. The claim may be assigned to an outside administrator, in which case you may receive communications from an independent adjuster. 

The Government Code specifies deadlines for responding to claims.  Some claims are accepted.  Others are rejected as untimely, or rejected on the merits.  When a claim is rejected, the claimant has a limited period of time in which to take further legal action. 

Download City of Corona Claim Form

Click here to access the City of Corona Claim Form

Submitting a Claim

1. Fill out the claim form in its entirety and submit it at the City Clerk’s Office at Corona City Hall. If you have any questions about the form or submitting the claim please call the City Clerk’s office at (951) 736-2201.
   
   City Clerk's Office, City of Corona
   400 S. Vicentia Avenue, Ste. 115
   Corona, CA 92882
   
   
2. After it’s been filed, the Claim is processed by the Risk Management Department. To follow up on a claim, please call (951) 279-3525.

Important Notes:

• Claims for death, injury to person or damage to personal property must be filed not later than six months after the occurrence. (Government Code Section 911.2)
• Claims for damages to real property must be filed not later than one year after the occurrence. (Government Code 911.2)
• Claim form must be signed at the bottom of Page 2
• Attach separate sheets, if necessary, to give full details. Sign each sheet. 
• Review entire claim for for completeness before filing.