My Bill

The City of Corona Utilities Department offers a variety of convenient ways for you to pay your water bill.

Pay Your Bill Online

You can pay your water bill online from the comfort of your own home using your MasterCard, Discover, American Express, or Visa. Just click here and follow the instructions. As long as your payment is made before 6 p.m. your payment will post on the same day.

Click here to pay your bill online!

Need a Payment Plan?

The City of Corona Utilities Department is proud to be partnered with Promise Pay to offer payment plans.

Click here to sign up for a payment plan with Promise Pay!

More Ways to Pay

Pay Your Bill by Phone

You can pay your water bill by phone using MasterCard, Discover, American Express, Visa or e-check. Call our Customer Care team Monday through Thursday, from 7 a.m. to 6 p.m. at 951-736-2321.

Autopay Your Bill

With this service, your bill is paid automatically from a designated checking or credit card account. Questions about Autopay — visit the answer center or call 951-736-2321. To sign up:

1. Go to our online web portal and create an account.
2. Click on the “Automatic Bill Pay” link, and fill out the form.
   
   

Use Our Drop Box

The City of Corona Utilities Department has a convenient drop box located in the City Hall parking lot at 400 S. Vicentia Avenue. All payments received by 6:00 p.m. are posted the same business day. Any payments received after 6:00 p.m. or on Fridays, weekends or holidays are posted the next business day.

Pay In Person

You can pay your bill in person at the Customer Care counter located on the first floor of City Hall.
City Hall 400 S. Vicentia Avenue Corona, CA 92882 Business Hours:  Monday – Thursday 7a.m. – 6p.m. City Hall is closed on Fridays.

Western Union

Pay your water bill at any of the 44,000 Western Union Agent locations. To find the location nearest you, click here. A fee from Western Union will apply.

PayNearMe

You can make a cash payment on your water bill at any 7-Eleven. Just present the barcode on the back of your bill to a store associate and make your payment. A $2.99 convenience fee will be added to the total.

NEED FINANCIAL HELP?

CARES PROGRAM ASSISTANCE – The Riverside County Community Action Partnership CARES program assists Riverside County families with  emergency assistance to help cover unmet household bills such as water, sewage, garbage, utility  assistance, technology and special needs. Click here to learn more!

LOW INCOME HOUSEHOLD WATER ASSISTANCE PROGRAM (LIHWAP) – A temporary emergency program to help low-income families with assistance on past due water and sewer bills - up to $2,000. LIHWAP is a grant. You do not have to repay it. Click here for details!

Scam Alerts

Scammers are getting increasingly sophisticated in their attempts to get your money and personal details. The City of Corona Utilities Department has become aware of a circulating Scam in which the scammer calls a customer and demands payment threatening to disconnect service within 30 minutes if no payment is made. The Caller ID appears to be from Corona Utilities Department.

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The City of Corona Utilities Department was made aware of a scam caller using a 1-800 number. The call states that a technician will be out in 20 minutes to disconnect water services unless payment is made immediately. They are trying to collect payment using Zelle.

Please remember: The City of Corona reaches out to customers many times via mail and door tag before shutting off a customer’s water. We will never threaten a customer with a 20-minute deadline. The City of Corona does not currently have the option to pay using Zelle. The City’s caller ID appears as 951-736-2400.

If you have any concerns about your account, please email CustomerCare@CoronaCA.gov or call 951-736-2321. We are open Monday through Thursday from 7:00 a.m. to 6:00 p.m.

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