Public Transit

OCTOBER 2023

New Fare Subsidy Program Starting October 1, 2023!  Continue free fares for students, seniors, and persons with disabilities and a reduced fare of $1 for the general public.

NOVEMBER 2023

Rider Alert: Corona Cruiser Blue Line and Red Line DetourEffective Friday, November 17, 2023, from 6 am to 2 pm Corona Cruisers Red and Blue Lines will be detoured with impacts to two (2) bus stops, along Belle Ave and Tenth Street.

View Rider Alert »

SEPTEMBER 2023

Rider Alert: New Fare Subsidy Program Starting October 1, 2023!  Continue free fares for students, seniors, and persons with disabilities and a reduced fare of $1 for the general public.

View Rider Alert »

AUGUST 2022

Rider Alert: Free Fares starting September 1st until funds run out

View Rider Alert »

APRIL 2022

Rider Alert: Corona Cruiser Blue Line Detour due to Construction

Effective Monday, April 11, 2022 - Blue Line detour due to construction impacts from McKinley Grade Separation Project

View Rider Alert »

FEBRUARY 2022

Rider Alert: Free Fares now through June 30, 2022

Riders can enjoy a free ride on Corona Dial-A-Ride and Corona Cruiser now through June 30, 2022
View Free Fares Flyer | Tarifas Gratuitas ahora a través de el 30 de junio 2022

DECEMBER 9, 2021

Rider Alert: Service Returns to Bus Stops of Corona Cruiser Blue & Red Line

Detour lifted: Service returns to the Library and Senior Center along Belle effective December 20, 2021.  See Corona Cruiser brochure for details of routes. Click here to view Rider Alert »

JUNE 2021

Rider Alert: Reinstatement of Fares Effective July 1, 2021

CCTS will resume collecting fares beginning July 1, 2021. View Rider Alert »
Seniors ride free every Friday starting July 2, 2021 with program end date of June 30, 2021 View Rider Alert »
1^st Student program – free rides the 1^st week of school 8/9/21 - 8/13/21 View Rider Alert »

OCTOBER 29, 2020

Rider Alert: Transfer to RTA

Since Corona Cruiser is currently not collecting fares, we cannot provide any proof of fares to use as a transfer to RTA; therefore, bus riders transferring from the Corona Cruiser to RTA buses must pay the RTA fare.

Dado que Corona Cruiser actualmente no está cobrando tarifas, no podemos proporcionar ningún comprobante de tarifas para usar como transferencia a RTA; por lo tanto, los pasajeros que se trasladen del Corona Cruiser a los autobuses de RTA deben pagar la tarifa de RTA.

SEPTEMBER 1, 2020

Rider Alert: Temporary Closure of Corona Cruiser Blue Line and Red Line Stops

Temporary closure of Corona Cruiser Blue Line and Red Line stops effective September 28, 2020 View Rider Alert »Cierre temporal de Corona Cruiser las paradas de la  Línea Azul y la Línea Roja a partir del 28 de Septiembre del 2020.

APRIL 27, 2020

Rider Alert: CCTS Temporary No-Fare, Bus Boarding, and Face Mask Policy

City of Corona Transit Service (CCTS) Temporary No-Fare, Bus Boarding, and Face Mask Policy View Rider Alert »
Servicio de Tránsito de la Ciudad de Corona (CCTS) Política de No Tarifa, Embarque de Autobús y Mascarilla

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Reasonable Modification Request Form

Pursuant to regulation (49 CFR Part 37.169), the City of Corona Transit Service (CCTS) is committed to making reasonable modifications to its policies, practices, and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.

To request a Reasonable Modification, please click here.

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Persons with Wheelchairs / Mobility Devices

The City of Corona Transit Service will make every effort to transport people and their wheelchair/mobility device regardless of size or weight, as long as the wheelchair lift and bus can physically and safely accommodate them.

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ADA COMMENTS

If you have a complaint about the accessibility of our transit system or believe you have been discriminated against because of your disability, we recommend that you contact the ADA Coordinator or file a written complaint.  Please provide all facts and circumstances so we can fully investigate, including:

• Your name, address, telephone number, and email address
• Accessibility Complaint:  Time, date, location and reason you believe we are not accessible to persons with disabilities.
• Discrimination Complaint:  Time and date of incident, description of incident and who was responsible.
• If applicable, please provide vehicle number and/or route, employee name, number or description.
• The form is available by clicking the link to the “Americans with Disabilities Act Statement” at the bottom of this page.

We record video at our facilities and in vehicles that we can use to investigate your complaint.  The retention period for video is 7-21 days.  The sooner we receive your complaint, the more likely it is that we can review video related to your incident.

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ADA Non-Discrimination Policy and Grievance Procedure

Click here to view Policy and Grievance Procedure PDF  |  Click here to view Translatable Webpage

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ADA Grievance Form

Click here to view PDF of the Grievance Form  |  Click here to view Online Translatable Form

Please submit complaints to:

Savat Khamphou
951-279-3604
Savat.Khamphou@CoronaCA.gov
400 South Vicentia Avenue
Corona CA 92882-2187

Or submit your written complaint to:
City of Corona Transportation Department, 400 S. Vicentia, Corona, Ca 92882

View Americans with Disabilities Act Statement.

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Title VI Civil Rights

The City of Corona Transit Service (CCTS) operates its programs, activities, and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act. Any person who believes he or she has been subjected to any unlawful discriminatory practice protected under Title VI may file a complaint with the CCTS.

A complaint may also be filed directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Avenue, Washington DC 20590.

For more information on CCTS’ Title VI program, and the procedures to file a complaint, contact the City of Corona Community Services Department via telephone at (951) 817-5770, via email at corona.transit@CoronaCA.gov, contact us online here, or visit the Community Services Department at 400 S. Vicentia Avenue, Suite 225, Corona, CA 92882.

Complaint procedures and form are also available by clicking the following links:

Title VI Complaint Procedures

Title VI Complaint Form
Formulario de queja del Título VI

NOTE - A complaint must be filed within 180 days after the date of the alleged discrimination occurred.

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Disadvantaged Business Enterprise (DBE) Program

The City of Corona, City of Corona Transit Service (CCTS) has established a Disadvantaged Business Enterprise (DBE) program in accordance with regulations of the U.S. Department of Transportation (DOT), 49 Code of Federal Regulation Part 26. The City of Corona Transit Service has received Federal financial assistance from the Department of Transportation, and as a condition of receiving this assistance, the City of Corona has signed an assurance that it will comply with 49 CFR Part 26.

It is the policy of CCTS to ensure that DBE’s, as defined in part 26, have an equal opportunity to receive and participate in DOT-assisted contracts.  It is also our policy:

1. To ensure nondiscrimination in the award and administration of DOT - assisted contracts;
2. To create a level playing field on which DBEs can compete fairly for DOT-assisted contracts;
3. To ensure that the DBE Program is narrowly tailored in accordance with applicable law;
4. To ensure that only firms that fully meet 49 CFR Part 26 eligibility standards are permitted to participate as DBEs;
5. To help remove barriers to the participation of DBEs in DOT assisted contracts;
6. To assist the development of firms that can compete successfully in the market place outside the DBE Program;
7. Facilitate the implementation of the DBE Program using race-neutral measures to the maximum extent feasible.

Please click links below to access the DBE Program and DBE Public Notice

DBE Program – Revised August 2020
DBE Program - October 2017
DBE -  Public Notice (2020)
DBE – Public Notice (2017)

Guidance/Certification

For information regarding California Unified Certification Program (CUCP), contact the California Department of Transportation (CALTRANS):

Office of Business and Economic Opportunity
1823 14^th Street
Sacramento, CA 95814
Phone: (916) 324-1700
Fax: (916) 324-1862
www.dot.ca.gov

DBE Page:  https://dot.ca.gov/programs/civil-rights/dbe

Caltrans DBE Brochure

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• California Transportation Commission (CTC)
• Caltrans - Division of Mass Transportation
• Federal Transit Administration (FTA)
• Orange County Transportation Authority (OCTA)
• Riverside County Transportation Commission
• Riverside Transit Agency (RTA)