Frequently Asked Questions

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  • Code Enforcement

    • Q. Can I park my RV on the Street?

      A. You may park your RV on the street for 72 hours for loading and unloading purposes only after obtaining a permit from the Police Traffic Bureau. For further information on oversized vehicles, please contact the Police Department at (951) 736-2330, option 5 and see Municipal Code 10.20.250.
    • Q. Can I store my RV at my house?

      A. Yes, you may store an RV in the driveway as long as you have vehicle access to your garage, it does not hang over the sidewalk, and does not impede traffic visibility. You may not store it in the street, grass, or unpaved side yard. For further information on oversized vehicles, please contact the Police Department at (951) 736-2330, option 5 and see Municipal Code 10.20.250.
    • Q. How do I report a code violation?

      A.  There are several ways to report a code violation:
      • Website - To report a Code Compliance violation (unmaintained landscaping, green pools, inoperative vehicles on private property, etc.) from this website, please complete the Report a Code Violation form, and click the "submit" button.  Follow the on-screen instructions and your request will be e-mailed to the Code Compliance staff.
      • Telephone - To report a violation by phone, please call 951-739-4970.  Please have the violation address ready. 
      • To report a violation to the Building Division (garage conversions, construction done without permits, etc.), click here.  Click the "submit" button, follow the on-screen instructions and your request will be e-mailed to the Building Division staff or call 951-736-2250.

    • Q. How long can I leave my trash cans at the curb?

      A. Containers can be placed no sooner than 24 hours prior to collection and must be removed within 24 hours after collection. In addition, containers must be stored behind the front elevation of the home during non-trash days. For further information, please see Municipal Code 8.32.030(H).
    • Q. How long will it take for a Code Compliance Officer to respond?

      A. Response times vary with the type of violation.  With staff reductions, it has become necessary to schedule Priority 2 and 3 cases when an officer is in a specific census tract area.  Below are the response times for the various priority levels:

      Priority Level 1    Immediate Health and Safety Violations
      Immediately if possible, but no later than 24 hours (excluding weekends and holidays). (Examples: green pools/spas, vacant unsecured structures, abandoned vehicles on jack-stands, abandoned refrigerator or freezer.)
       
      Priority Level 2    General Health and Safety Violations
      4 - 6 weeks, depending on case load.  (Examples: Overgrown weeds & vegetation, inoperative or abandoned vehicles, Illegal dumping of trash & debris.)
       
      Priority Level 3    Non Safety/Quality of Life/Aesthetic Violations 
      4 - 6 weeks, depending on case load. (Examples: Trash cans stored in front yard, illegal portable signs, vehicles for sale on property, illegal fences, walls or hedges.)

    • Q. My neighbor has converted his garage into living quarters. Is this legal?

      A. Please contact the Building Division at (951) 736-2250 for information regarding this issue.
    • Q. My neighbor's tree is overhanging on my property; can you make them cut it?

      A. Unfortunately this is a civil matter between you and your neighbor.  You may trim any branch or leaves that hang over into your yard. However, the best solution is to talk with your neighbor, if that is not possible you would need to seek legal advice.
    • Q. What if I have visitors coming in from out of town and they bring an RV?

      A. The Police Department may issue a temporary permit for a maximum period of 14 days as long as the RV will not create a safety hazard. For further information on oversized vehicles, please contact the Police Department at (951) 736-2330, option 5 and see Municipal Code 10.20.250.
    • Q. Who do I call about animal issues?

      A. For all animal related issues, please contact the Animal Control Bureau at (951) 736-2309. For emergencies after hours, please contact the Police Department dispatch at (951) 736-2330.  
    • Q. Who do I call to report a green pool?

      A. Green Pools are especially troublesome and should be reported immediately by calling the Code Compliance Division at (951) 739-4970 or click here to report a violation online.
    • Q. Who do I call to report an abandoned vehicle on the street?

      A. Vehicles may be parked on the street for a period not to exceed 72 hours. If you suspect a vehicle is abandoned, it may be reported to the Corona Police Department at (951) 736-2330, option 5. 
    • Q. Who do I call to report vehicles abandoned on private property?

      A. Vehicles parked in driveways and in public view must be operable and currently registered. If the vehicle is not operable and/or registered, it must be parked in the garage or behind a solid 6-foot fence. Inoperable vehicles may be reported by contacting the Code Compliance Division at (951) 739-4970 or report a violation online.